Terms and Conditions

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Should, for any reason outside the control of the ADC, the venue or speakers change or the event be cancelled, the ADC will endeavour to reschedule. Refunds will be processed in accordance with the Refund Policy.

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In this instance the delegate will indemnify and hold the ADC harmless from and against any and all costs, damages and expenses.

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Refund Policy

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We understand that plans can change therefore, we offer refunds on a staging basis as follows. If you need to cancel your registration, we will provide a full refund of your payment up to 8 weeks before the event date.

 

• Full refund until 8 weeks out
  Full refund (less a $80.00 admin fee)
   

• 70% refund until 6 weeks out
  If you cancel between 8 weeks and 6 weeks before the event date, we will refund 70% of your payment.
   

• 50% refund until 2 weeks out
  If you cancel between 6 weeks and 2 weeks before the event date, we will refund 50% of your payment.
   

• No refund within 2 weeks of the event date or fail to attend
  No refund will be provided within 2 weeks of the event or if you fail to attend
   

Please note that we will accept transfer of your paid registration, if you can offer the place to someone else. All cancellations and transfers must be made in writing to: stevie@australiandoulacollege.com.au​

 

The processing time for refunds may vary depending on the payment method and bank processing times. We are not liable for any cancellations, postponements, or changes in the event date or location that are beyond our control, including but not limited to natural disasters, government regulations, or any other unforeseen circumstances. In such cases, we are not liable for any indemnity, and we encourage you to purchase travel insurance or other suitable protection to cover any potential costs you may incur.

 

We hope that this policy provides peace of mind to you and helps you to plan with confidence. If you have any questions or concerns, please do not hesitate to contact us.